Q - How do I know that you are a licensed travel agent in Myanmar?
A - Our License number is Kha-0853 (pls click
here to see our license).
Q - What is a ready-made tour?
A - Ready made tours are the tour packages (from
5 days to 17 days) we offer in this web site.
Q - What is a tailor made tour?
A - Tailor made tours are designed according to
Q - What do you mean by customized service?
A - Customized service includes email
correspondence with our travel team of Myanmar Travel Ltd who take
personal care of you.
Q - What kind of meals are available during my trip?
A - Our prices are based on bed and breakfast.
Many hotels provide buffet breakfast (including eggs)and budget hotels serve
continental breakfast, such as tea or coffee, toast, butter, jam,
juice or fruits and sometimes with eggs.
PLEASE NOTE: Sometimes guesthouses and budget hotels prepare the
breakfast 2 hours BEFORE you get it! The night before make sure to
tell the staff Not to do your breakfast unless you sit at your
There are also Sino-Burmese restaurants, typical Burmese, Shan food at
Inle lake area, European, Italian and Indian dishes available during
your trip. Just ask your guide!
Q - How can I get a visa?
A - We can arrange this for you.
Q - Do I get picked up at the airport upon arrival?
A - Yes! All our tours are guided tours!
Q - How do I recognize the tour guide?
A - Our tour guide has a signboard with our two
elephant logo novice showing your name.
Q - What is a guide 'throughout' and a 'station' guide?
A - A guide throughout accompanies you
throughout the tour. A station guide is located in each city. We do
not have as many good station guides as we have 'throughout'.
Q - What is YGN, MDL, BGN?
A - Yangon, Mandalay, Bagan
Q - What is your Cancellation Policy?
A - Cancellation fees occur if cancellation is
given after the booking is confirmed.
39 to 31 days before arrival: 15% of a.m.
30 to 22 days before arrival: 25% of a.m. price
21 to 14 days before arrival: 35% of a.m. price
13 to 7 days before arrival: 45% of a.m. price
6 days to 1 day before arrival: 80% of a.m. price
re-booking fees: US$ 25.-/person
No show: 100%
Q - Can I re-book a tour?
A - Yes, you can.
Q - Can I change the tour dates?
A - Yes, you can change the tour date before 39
days of arrival. A change of tour date within 39 days will be treated
as a cancellation and cancellation fees will apply accordingly.
Q - How can I cover my expenses in case of cancellation?
A - Please apply for travel insurance in your
country. The insurance company needs your booking confirmation from Myanmar Travel Ltd.
Q - Can we order an extra bed in the hotel room?
A - Yes, you can.
Q - Do you have child policy?
A - Yes, we do.
Q - Which is the best time for booking ?
A - 45-30 days prior to your trip. Within this
term you will be able to process your visa timely and domestic
transportation will be available for booking. But if you are traveling
in high season it is better to take care of accommodation earlier than
this term – for high season 2 months at least are recommendable in
order to get all hotels and domestic flights confirmed.
Q - How credit cards work out in Myanmar?
A - As a result of economic sanctions by the EU
and US Gov all credit cards (including traveler checks) - AMERICAN
EXPRESS, DINERS, VISA, MASTER - will not be accepted to settle any
monetary transactions from and to Myanmar. Please be advised that US$
cash is accepted widely in all parts of country. We suggest that you
bring USD notes in small and big denominations. US$ 100 bills with CD
numbers are not welcome in Myanmar.
Q - How about GSM or mobile phone connection in Myanmar?
A - Myanmar GSM or mobile phone service support
network for local users only and no network traffic for global phone
users. Therefore, if you bring your mobile phone into Myanmar,
formally you will have to leave it at custom desk on arrival until
Q - Are overseas communication available during my trip?
A - You can have international connection by
phone, fax, email and internet from Myanmar. Internet is accessible in
Yangon, Bagan and Mandalay as well as Shan State. Yahoo and Hotmail
are not available. Normally, we provide contact phone numbers for your
hotels and our Yangon office has 24 hour stand-by for any incoming
messages for our clients during their travel.
Q - How can I use Internet in Myanmar?
A - Internet access is available in Yangon, Bagan, Mandalay and Inle
Q - Is emergency medical service available?
A - Yes it is. International SOS has had
operations in Myanmar since 1987 and opened its first Clinic and Alarm
Center in Yangon in August 1995. We provide full out patient and
emergency services for SOS members and visitors in Myanmar, backed by
a professional team of expatriate and national medical specialists.
Myanmar International SOS Limited
The New World Inya Lake Hotel
37 Kaba Aye Pagoda Road
Yangon, Union of Myanmar
(95) (1) 667 879
(95) (1) 667 866
(95) (1) 667 877
(95) (1) 667 866
Q - The famous question - tipping???
A - We leave it to our guests to decide what's
fair. Normally US$ 3 per day for a driver and US$ 6 per day for guide
or US$ 2 per person per day to the guide – it totally depends on
your satisfaction with the guide's service!
Q - What is the status of Malaria?
A - Malaria was wiped out in Yangon, Bagan,
Mandalay and Inle lake areas since several decades ago.
The areas in far eastern regions near the China and Thailand border,
north and western mountain ranges are considered as Malaria areas. We
do recommend the mosquito repellent JAICO ( Belgium product) which
looks like a deodorant roller.
Q - What are useful gifts for local people?
A - It would be better in remote areas to offer
things like writing books, pens, pencils for school children and some
simple t-shirts for all ages, malaria medication etc.
Q - Why should I have to take off my shoes and socks in religious
A - It is a tradition and all local people take
off their foot wear in religious compounds. It is a sense of respect
for cleanness and purification for those dwelling the shrines and not
because of Buddha teachings.
This is a strong tradition in Buddhist pagodas and temples; however,
some Buddhist monasteries allow wearing shoes in monastic compound and
some do not.
Q - Do I need to bring drinking water from home?
A - It is not necessary. There are plenty of
good standard water bottles are available everywhere.
Q - Does nightlife exist in Myanmar yet?
A - Most stalls and shops close at 9 PM and
restaurants closed at 10 PM in Yangon and Mandalay (except in the
hotels and the L'Opera and Le Planteur in Yangon). But there is a diso
at the Sedona Hotel, Park Royal Hotel and Kandawgyi Hotel in Yangon.
Q - Can I buy modern films and batteries in Myanmar?
A - There are latest model of films, batteries,
cameras and other electrical gears are available in Yangon and
Q - Is it safe to walk at night in the cities?
A - It is VERY safe to walk at night in Yangon,
Mandalay and Inle. However, in Bagan be careful of snakes on the
Q. What about safety
requirements for hand luggage?
A - We recommend that you take
into consideration when planning your journey.